Welcome to Taj Al-Quran Academy. These Terms of Service govern your access and use of our website, classes, and affiliate program. Please read the following terms carefully. By accessing or using our services or redirecting any users to our website, you signify your agreement to these Terms of Service. If you do not agree to these Terms, you may not participate in our classes, affiliate program, or use our website and services.
For the purposes of this agreement, “Company” refers to Taj Al-Quran Academy, and “You” refers to the client or affiliate who purchases or engages with our services.
PRIVACY POLICY
The Company respects your privacy and is committed to protecting it. Please review our [Privacy Policy] for information on how we collect, use, and disclose your data. By accessing or using our services, you acknowledge and agree to our Privacy Policy.
USE RESTRICTIONS
Your permission to use the website is conditioned upon the following Use Restrictions and Conduct Restrictions: You agree that you will not under any circumstances:
post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive;
use the website for any unlawful purpose or for the promotion of illegal activities;
attempt to, or harass, abuse or harm another person or group;
interfere or attempt to interfere with the proper functioning of the website;
make any automated use of the website, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure;
bypass any robot exclusion headers or other measures we take to restrict access to the website or use any software, technology, or device to scrape, spider, or crawl the website or harvest or manipulate data; or publish or link to malicious content intended to damage or disrupt another user’s browser or computer.
Participate or promote on your website any activities that are Islamiclly objectionable such as gambling, pornography, usury etc.
miss any of the agreed lesson fees and payments amounts on the dates outlined in your invoices and 28-day Payment Schedule, plus any Late Fees, if you miss a repayment to us on or before the scheduled date, as set out below in the Payments and Billing section.
ONLINE CONTENT DISCLAIMER
Opinions, advice, statements, offers, or other information or content made available through the website should not necessarily be relied upon. Such authors are solely responsible for such content. The Academy does not guarantee the accuracy, completeness, or usefulness of any information on the website and neither does the Company adopt nor endorse, nor is the Company responsible for, the accuracy or reliability of any opinion, advice, or statement made by parties other than the Company. The Company takes no responsibility and assumes no liability for any content on the website. Under no circumstances will the Company be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the website, or or transmitted to users.
PAYMENTS AND BILLING
Lessons Confirmation and Payment Schedule
(a) All lessons that are booked with TAJ Al-Quran Academy are subject to approval by TAJ Network, in our reasonable discretion. We may choose not to approve a client/student or provide a service to you, or may cancel a lesson before the lesson is taught, if:
(i) we reasonably consider this necessary in order to:
(A) protect the integrity of our systems.
(B) prevent fraud.
(C) otherwise protect us against legal, regulatory or non-payment risk.
ii) we reasonably suspect, or are aware, that you have breached this Agreement in a material respect (including by failing to make any payment due under this Agreement on the payment due date).
(iii) we otherwise reasonably consider your request to be suspicious.
(b) If we cancel lessons:
(i) we will apply a full refund of any amounts you have paid to us to your Nominated Payment Source or (if that is not possible) to any other Card that you have provided us details of. In the event the approved lessons are cancelled because a chargeback has been incurred by TAJ Al-Quran Academy in relation to a payment for the approved lessons, that payment will not be refunded by TAJ Academy. Any return of funds in that event will be between you and your issuing bank.
(ii) you will have no obligation to make any further payments to us, or any other ongoing relationship with us, with respect to the cancelled lessons
(c) Once we approve your lessons and confirm the schedule, you will receive an email from us with confirmation and a Payment Schedule with invoices issued every 28 days.
(d) You agree to ensure that payment(s) are made in accordance with the Payment Schedule. You may make early payments through your approved Bank account, PayPal, Visa card or MasterCard through Stripe on time according to the due date on the invoice, otherwise TAJ Academy will automatically process payments in accordance with the due dates stated on the Payment Schedule. You authorize TAJ Academy to process such payments using the Payment Method details provided by you. If an Automatic Payment fails on any of the dates specified in your Payment Schedule, TAJ Academy reserves the right to re-attempt to process the payment at a later time or date.
Automatic Payments and your Continuous Payment Authority
(a) An ‘Automatic Payment’ is a payment, through the Payment Method you have chosen, that we will automatically charge directly to your nominated Card (‘Nominated Payment Source’) on a one-time or regular basis in agreed upon amounts as outlined in your Payment Schedule under a continuous payment authority or “CPA”. You will have the option to select a preferred Payment Method and Nominated Payment Source when your TAJ Academy Account is being created. You can update or change your preferred Nominated Payment Source or Payment Method at any time via Fresh books/ PayPal account or Info@taj-alquran.com.
(b) Subject to the other terms of this Agreement, you hereby expressly authorize TAJ Academy to deduct Automatic Payment amounts from your Nominated Payment Source and any other Payment Method listed on your TAJ Academy Bank account, PayPal, Visa card or MasterCard through Stripe Account for the amounts and on those scheduled dates set out in your Payment Schedule using the CPA. You acknowledge that you are giving us the ability to collect or reverse variable payment amounts from or to your Nominated Payment Source, in accordance with your Payment Schedule and the terms of this Agreement.
(c) You can cancel a CPA at any time by contacting your bank directly in which case we’ll no longer be entitled to take payment under the CPA. If you do cancel a CPA, you’ll still owe us the remaining balance of your payments and you’ll need to make your repayments by an alternative method.
(d) You are responsible for ensuring that you have sufficient funds in your Nominated Payment Source available to make Automatic Payments on the dates specified in your Payment Schedule. You are liable for any fees or charges imposed by your Nominated Payment Source, except to the extent that such fees or charges arise as a result of our error or system failure. If any fees or charges are imposed as a result of our error or system failure, please provide us with a copy of the relevant records, and we will reimburse you for the relevant fees or charges.
(e) If an Automatic Payment fails (for example, if your Nominated Payment Source is a credit or debit card which has expired), we may take payment from another Payment Method listed on your TAJ Academy Bank account, PayPal, Visa card or MasterCard through Stripe and we may make up to multiple attempts on each such Payment Method. If our attempts to take payment fail, Late Fees may apply unless you otherwise make the scheduled payment on or before the relevant due date. You authorize us to make payment of any amount that you owe us by:
(i) Debiting your Nominated Payment Source at a later time or date;
(ii) Debiting any other Card which you have provided details of;
(iii) Offsetting the payment amount against any amounts we may owe to you; or
(iv) Any other legal means.
Late Payments
(a) If you fail to pay any amounts according to the Payment Schedule, you will receive a notification from our support team.
(b) We may, at our sole discretion, reasonably delay the application of, or waive wholly or partly, any Late Fee. If Late Fees are or may be incurred as a result of TAJ Academy error, please let us know, and we will waive or refund any such fees.
(c) We will contact you as soon as we can to let you know you have missed a payment, and to discuss how the payment can be made. We’ll follow a collections process under which we’ll do our best to work with you to bring the agreement up to date. However, please note the consequences of non-payment set out in paragraph (d) below.
Cross Border Transactions
Where you use our service to make a Cross Border Transaction, we will bill you in USD and your local bank will be responsible for converting charges to your local currency. The exchange rate used will change regularly to reflect the currency fluctuations in the foreign exchange market.
No set up fees or foreign exchange commission will be applied to the exchange rate applied to perform the conversion.
Interest
No interest charges are payable by you for the use of our services.
Class Cancellation/Refunds
(a) It is your responsibility to notify TAJ Al-Quran Academy if you intend to cancel classes. All requests MUST be emailed to Support@taj-alquran.com 12 hours at least hours before the lesson/s begin. Depending on the package that you selected and who initiates the cancellation, you may be eligible for credits on your next invoice. The policy is flexible enough for most students without compromising the schedule of our teachers. When teachers experience excessive cancellations or late cancellations, their schedules remain occupied and the Academy is unable to allocate new students for them to compensate for the cancellations. The refund policy provides enough flexibility to our students without compromising teachers’ schedules as follows:
Customer rights and duties:
Rights:
1- We pledge to introduce an interesting and interactive program in Taj.
2- All the program themes will be applied.
All the sessions are going to be at its specified time.
3- Weekly reports concerning the sessions will be sent on the same day after the session or the next day.
4- Student motivation, encouragement and honor in midterms.
5- If the teacher faced an emergency and could not attend the class, then one of the following procedures will be applied:
● An alternative teacher is going to make the class with the students until the original teacher will be returned.
● Make up class at a time agreed by the teacher and students.
Duties:
1- Submit weekly assignments through WhatsApp.
2- The allowed absence percentage for each term (6 months) is 15%.
3- Fill up the Feedback form to follow up with your thoughts and suggestions.
4- Send the monthly fees in advance within the first week of each month.
5- In absence cases, you must inform the coordinator 24 hours before the class, then the session will be recorded and sent to those who didn't attend. (Group sessions).
MODIFICATION OF TERMS OF SERVICE
We can amend these Terms of Service at any time and will update these Terms of Service in the event of any such amendments. It is your responsibility to check the website from time to time to view any such changes in the Agreement. If you continue to use the website, you signify your agreement to our revisions to these Terms of Service. However, we will notify you of material chances to the terms by posting a notice on our homepage. Any changes to these Terms (other than as set forth in this paragraph) or waiver of the Company’s rights hereunder shall not be valid or effective except in a written agreement bearing the physical signature of an officer of the Academy. No purported waiver or modification of this Agreement by the Company via telephone or email communications shall be valid.
GENERAL TERMS
If any part of this Agreement is held invalid or unenforceable, that portion of the Agreement will be construed consistent with applicable law. The remaining portions will remain in full force and effect. Any failure on the part of the Academy to enforce any provision of this Agreement will not be considered a waiver of our right to enforce such provision. Our rights under this Agreement will survive any termination of this Agreement.
You agree that any cause of action related to or arising out of your relationship with the Company must commence within ONE year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
These Terms of Service and your use of the website are governed by the federal laws of the United Kingdom and the laws of London, without regard to conflict of law provisions.
The Academy may assign or delegate these Terms of Service and/or the Academy's Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without the Company’s prior written consent, and any unauthorized assignment and delegation by you is void.
YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THE TERMS OF SERVICE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF SERVICE TOGETHER WITH THE PRIVACY POLICY AT
REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.
Refund Policy:
TAJ Al-Quran offers a refund of full payment to all those students who get registered for online classes, after paying the monthly subscription, but due to any reason couldn’t start the classes, no question will be asked at this stage. However, once the classes are confirmed and the student starts learning Online, he would not be able to get the refund of a monthly payment, fully or partially.
If you have paid for 2 or 3 months, but took classes just for one month and you are not satisfied and want to cancel classes, you will be refunded your remaining amount.
If we failed to provide you a teacher or classes at your required time for any reason and you have paid the monthly fee for classes, then you will be refunded your money after deducting a small amount as a refund fee.
If you want to get a leave for a month or more during your course, you have to inform us before starting of that month, but once you started classes during any month, you would have to pay a monthly payment.
There is no refund for public holidays and for absentees without any prior notice.